Tunkables - Custom Inscribed Vintage Silverplate

Ordering / Shipping

Questions / Customer Service

Call 207-747-5054

Please feel free to call us if you have any questions or
special requests, or if you need ideas. We will be happy to help you.

Payment Methods

We accept PayPal, personal checks and money orders in American currency.

Please make checks payable to Tunkables.

Your order will be shipped when your check clears.

State Sales Tax

A 5.5% Maine state sales tax is applied to all orders shipped within Maine.

Shipping Methods

Orders are shipped via U.S. Postal Service PRIORITY MAIL to all 50 of the United States. Priority Mail is generally delivered within 3 business days of shipment.

Call for information about alternative shipping methods and/or international shipments.

Tunkables is not responsible for packages stolen or damaged during shipment. Optional insurance is available.

Shipping Rates

We charge actual Priority Mail rates plus a small handling fee.

Total Order Dollar Amount Shipping Charge
$.01 to $50.00 $7.00
$50.01 to $150.00 $9.00
$150.01 to $250.00 $11.00
$250.01 and over FREE
Returns or Exchanges

Customer satisfaction is very important to us. Returns for exchange or refund will be accepted for any reason. Please make sure items are returned to us in the original packaging.

All returns or exchanges must be postmarked within 30 days from the date of the original order. Please return by US Postal Service Priority Mail or similar 2-3 day shipping service and obtain a tracking number from the postal service or shipping company, to protect you against loss of packages.

Ship your return to the following address:
Tunkables - Returns
11 Applewood Lane
Falmouth, ME 04105

Please contact us after you have sent your package and provide the following information in your e-mail or phone message:

  1. Your original invoice number
  2. Your name and address
  3. The tracking number of your package
  4. The reason for your return

Within 5-7 days of receipt of your package, we will issue a company check payable to the original purchaser, for the full price of the returned product, less the original shipping fees.

If you have any questions or need additional information, please contact us.

Privacy

We use personal information you provide us only to transact the business you have with us. We do not share your personal information with any third parties for marketing purposes.

Tunkables is the registered trademark and property of Tunkables. All rights reserved.

Tunkables

11 Applewood Lane, Box 1 • Falmouth, Maine 04105 • U.S.A.

Telephone: 207-747-5054

Email: tunker@tunkables.com

www.tunkables.com

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